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Why your social business platform doesn’t have 100% adoption
Photo credit: Wikipedia You did everything you could to spread the use of a social platform at your organization. After months or years of effort and passion, you find that only a minority of early...
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The Cambrian Explosion and our obsession with “the next big thing”
Photo credit: Wikipedia You’ve heard it before, perhaps with different words. Gartner defines the “Nexus of Forces” as being “the convergence and mutual reinforcement of social, mobility, cloud and...
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Data, data everywhere, nor any drop to think
Photo credit: Aimanness Photography The IBM Big Data website claims that “Every day, we create 2.5 quintillion bytes of data — so much that 90% of the data in the world today has been created in the...
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Do best practices really exist in the realm of Social Business?
Seal of Good Practice as it appeared in 1958 (Photo credit: Wikipedia) A quick Google search for “social media best practices” reveals 102 million results. If you narrow that down to “social business...
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Hindsight 20/20 Series: 1. Your choice of social platform does matter
Choices (Photo credit: emilio labrador) A question I hear often after any presentation about the implementation of a social networking platform at the workplace is: what advice can you give to...
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Hindsight 20/20 Series: 2. Beware of the social digital divide(s)
Digital Divide (Photo credit: Free Press Pics) This is part 2 of the Hindsight 20/20 series. Part 1, “Your choice of social platform does matter”, is here. This month’s post discusses the inevitable...
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Hindsight 20/20 Series: 3. Metrics – social business friend or foe?
(Photo credit: Wikipedia) This is part 3 of the Hindsight 20/20 series (here are the links to Part 1, “Your choice of social platform does matter”, and 2, “Beware of the social digital divide(s)”)....
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Hindsight 20/20 Series: 4. Your social business platform as a shopping mall
Boxing Day at Eaton Center (Photo credit: Wikipedia) At some point during your social business journey, you’ll figure out that being the new kid on the block or having the latest shiny new tool in your...
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Hindsight 20/20 Series: 5. Enterprise social networking is about people,...
(Photo credit: Anirudh Koul) What is the big deal about the modern social business and social collaboration platforms? Is there anything unique in them that can’t be done better and faster using the...
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Social business: enterprise knowledge goes retail
(Photo credit: Wikipedia) Outside our workplace, we became accustomed to easy access to information. If your kid becomes interested in Minecraft and you have no clue about what that is, you just Google...
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Emails are like cockroaches
Spoiler: this is NOT an email-bashing post. Many social business practitioners position email as an outdated collaboration tool, and dream of a future without it, where we all communicate more...
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Social Business and diversity
World Cupcakes 3 (Photo credit: dave_apple) I’m in Brazil to follow the 2014 FIFA World Cup, and I’m overwhelmed by the exuberance of flags, country colors and languages on the streets of São Paulo....
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Social media in a polarized world
I’m in Brazil for the FIFA World Cup and experiencing online life as frequently as sparsely available bread crumbs of random connectivity. Prepaid mobile data plans, stadiums in the outskirts of major...
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Social Business Reality Check: the elusive executive support
Many change management and social business consultants will tell you this: to ensure success in your social business implementation, you must get broad executive support. It’s a no-brainer, isn’t it?...
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Social, mobile, cloud and big data: knowledge as a product
As your organization starts rolling out initiatives on the big IT trends of social, mobile, cloud, and big data, employees often get caught in the eye of the storm. Seeing how complex it is to actually...
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Knowledge as a service: people as a “de facto” Enterprise Service Bus
A question I often hear when speaking about how social collaboration technologies can make us all more productive is: if the organization becomes more productive, wouldn’t that make workers...
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Information overload: beyond better filters
Six years ago, NYU professor and author Clay Shirky, affirmed that “the problem is filter failure, not information overload.” The problem of having more information around than what we can possibly...
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Internal Social Business for Leaders series: 1. Your profile
One of the most common questions executives ask as their organizations embrace internal social business platforms goes like this: I see the value and the potential behind it, but I don’t have time to...
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Internal Social Business for Leaders series: 2. Get settled
This is the second post on the Internal Social Business for Leaders series. The first one covered the most basic activity there, getting your profile done. After finishing that, you’re likely having...
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Internal Social Business for Leaders series: 3. Be yourself
This is the 3rd and final post in the Internal Social Business for Leaders series. By now, you should have a polished profile in place and be more comfortable with your online social surroundings....
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